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Widodo (2015), involve social engagement, including language, knowledge, andĪctivity, which influenced E\VRFLDOHQYLURQPHQW≥WKDWKROGV=SDUWLFXODU?XOWXUHĪnd identity¥ In other words, this approach emphasizes that ESP learning focuses The components of EVP or vocational-oriented language learning, added by The articles about Aviation English dominantly exposed communicationīetween the pilot and air traffic controllers (Parohinog and Meesri, 2015 KarimiĬould be academic, professional, and occupation) in the higher education,ĭepending on the particular discipline or interest they might choose. Tourism (Rittapirom, 2017 Prachanant, 2015 Kang, 2011), pharmacy (Kosasih,Ģ017), in business (Yan and Yang, 2016 Zhang, 2013 Evans, 2012) and many The area of ESP researchįocused on specific topics, such as: culinary (Hou, 2013), nursing (Ramos, 2015) Ĭustomer service (Lockwood, 2017) tourist police in Jordan (Aldohon, 2014), Taiwan was one of the countries that put significantĬoncerns on ESP development by the number of journal writings and articlesįound even there was an ESP conference in 2015. Research about ESP in international scope has still developed and specifically While Indonesia still seemed to put a little anticipation on ESP development, (English for Academic Purposes) dominated. During those years, the research topics varied, but EAP Research topics in TEFLIN (Teaching English as Foreign Language in Indonesia)Ĭonference in 2011 until 2014, shows that studies of ESP-EOP topic were Subject in the preceded years, proved by Muhrofi-Gunadi (2017) in his study on However, in Indonesia, it appeared that ESP became an unpopular research Hand in hand to support ESP course for airlines industry. Purpose) course, especially EOP (English for Occupational Purpose) for airlinesĮmployees, plays a strategic role to assist the staff candidates to be competent.ĮSP trainers, practitioners, curriculum designers, and researchers need to work
Therefore having a goodĬommand of English is one of the job requirements. Setting, including in the airports and airlines companies. Consequently, the competitiveness of job-seeking among ASEAN countries hasīeen increasing and so has the use of English as the communication tool in job National Board of ProfessionĬertification (Abdurrahman, 2015 as cited in Muhrofi-Gunadi, 2017) confirmed Online service, tourism, medical and logistics. INTRODUCTIONĮnglish for Specific Purpose especially in airlines industry apparently shouldīecome a prime concern in Indonesia since airlines business is one of the areasĬonsidered having primary roles of development in the program of ASEANĮconomic Community (AEC), which has been established as of 2016, besides Corresponding author Key words: English communication, English in the workplace A. Needs found in this study are possible to be the basis for ESP material Of the airport passenger-handlers in Indonesia regarding with theirĬhallenges in performing English oral communication in the workplace.Īnalyzed from the perspective of social engagement, the problems and Working staffs (through open-ended questionnaires as preliminary data andĮxtended group interview or discussion). Needs in the work setting (data collected through semi-structured interview)Īnd problem of English communication encountered by the currently VWDNHKROGHUV∂?RPPHQWV=ERXWWKHVWDIIV∂(QJOLVK?RPPXQLFDWLRQ=ELOLW\ and English for Specific Purpose (ESP) course which fulfills the target Proficient English communication skill to support smooth flow of airportĪnd flights operation, primarily the workers involved in passenger. PISSN 2086-6003 Vol 10 (2), 2017, 179-193 GH,661- English Communication Problems and Needs from Social Engagement Perspective as Experienced by Airport Passenger-HandlersĮnglish Education Program, Postgraduate Faculty, Universitas Sebelas MaretĮmail: Airport and airlines service demand qualified employees to have
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